Shipping
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). During peak periods, processing may be delayed by a few days; if your order will take longer, we’ll notify you by email or phone.
Shipping Rates & Delivery Estimates
- United States: 2–5 business days
- Canada: 6–9 business days
- Australia & New Zealand: 7–10 business days
Delivery times are estimates and not guaranteed.
Shipment Confirmation & Tracking
You’ll receive a confirmation email with your tracking number as soon as your order ships. Tracking generally activates within 24 hours.
Customs, Duties, & Taxes
Doggykingdom is not responsible for any customs duties, import taxes, or tariffs applied to international orders. All fees assessed during or after shipping are the customer’s responsibility.
Navidium Shipping Protection (Optional)
Our optional Navidium Shipping Protection covers packages that arrive damaged, are lost in transit, or get stolen. If a covered issue occurs, we will refund your purchase or send a replacement. Shipping protection fees and any related taxes are not included in your order total.
Need Help?
Our Customer Support team is available 24/7 for order questions, product concerns, or returns.
Email: hello@doggykingdom.com